:root{--color-primary:#1e40af;--color-primary-strong:#1e3a8a;--color-primary-soft:#eff6ff;--color-primary-subtle:#dbeafe;--color-primary-on-primary:#fff;--color-bg:#f8fafc;--color-surface:#fff;--color-surface-muted:#f1f5f9;--color-text:#0f172a;--color-text-muted:#64748b;--color-line:#e2e8f0;--color-line-strong:#cbd5e1;--color-success:#2563eb;--color-success-bg:#dbeafe;--color-success-text:#1e40af;--color-warning:#f59e0b;--color-warning-bg:#fef3c7;--color-warning-text:#92400e;--color-error:#ef4444;--color-error-bg:#fee2e2;--color-error-text:#b91c1c;--color-info:#3b82f6;--color-info-bg:#dbeafe;--color-info-text:#1e40af;--status-new-bg:#dbeafe;--status-new-text:#1e40af;--status-new-border:#3b82f6;--status-open-bg:#fef3c7;--status-open-text:#92400e;--status-open-border:#f59e0b;--status-waiting-bg:#f3e8ff;--status-waiting-text:#6b21a8;--status-waiting-border:#a855f7;--status-closed-bg:#dbeafe;--status-closed-text:#1e40af;--status-closed-border:#2563eb;--payment-pending-bg:#fef3c7;--payment-pending-text:#92400e;--payment-paid-bg:#dbeafe;--payment-paid-text:#1e40af;--payment-failed-bg:#fee2e2;--payment-failed-text:#b91c1c;--payment-refunded-bg:#f3f4f6;--payment-refunded-text:#374151;--shadow-sm:0 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monospace;--text-xs:12px;--text-sm:14px;--text-base:16px;--text-lg:18px;--text-xl:20px;--text-2xl:24px;--text-3xl:30px;--text-4xl:36px;--text-5xl:48px;--leading-tight:1.25;--leading-normal:1.5;--leading-relaxed:1.75;--leading-loose:2;--font-normal:400;--font-medium:500;--font-semibold:600;--font-bold:700;--font-extrabold:800;--z-base:0;--z-dropdown:1000;--z-sticky:1020;--z-modal-backdrop:1040;--z-modal:1050;--z-popover:1060;--z-tooltip:1070;--z-toast:1080;--transition-fast:.15s ease-out;--transition-normal:.25s ease-out;--transition-slow:.35s ease-out}[lang=fa],[lang=fa-IR]{--font-sans:"Vazirmatn", "IRANSans", ui-sans-serif, system-ui, 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var(--line);border-radius:var(--radius-md);gap:var(--space-4);margin-bottom:var(--space-4);padding:var(--space-4);display:grid}.filter-group{gap:var(--space-2);flex-direction:column;display:flex}.filter-label{color:var(--muted);font-size:var(--text-sm);font-weight:600}.filter-chips{gap:var(--space-2);flex-wrap:wrap;display:flex}.filter-chip{background:var(--color-bg);border:1px solid var(--line);color:var(--muted);cursor:pointer;font-size:var(--text-sm);min-height:28px;padding:0 var(--space-3);transition:all var(--transition-fast);border-radius:999px;align-items:center;font-weight:500}.filter-chip:hover{background:var(--surface-muted);color:var(--text)}.filter-chip.active{background:var(--color-primary);border-color:var(--color-primary);color:#fff}.conversation-panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-md);max-height:calc(100vh - var(--space-12) - var(--space-10) - var(--space-5) - var(--space-4) - var(--space-10));flex-direction:column;display:flex;overflow:hidden}.conversation-list{flex-direction:column;display:flex;overflow-y:auto}.conversation-row{cursor:pointer;gap:var(--space-3);padding:var(--space-4);transition:background var(--transition-fast);grid-template-columns:44px minmax(0,1fr);display:grid;position:relative}.conversation-row:hover{background:var(--color-bg)}.conversation-row.active{background:var(--color-primary-soft)}[dir=rtl] .conversation-row{grid-template-columns:44px minmax(0,1fr)}.conversation-row.unread{background:linear-gradient(to left, var(--color-primary-soft), transparent)}[dir=rtl] .conversation-row.unread{background:linear-gradient(to right, var(--color-primary-soft), transparent)}.conversation-preview{color:#34413c;margin:var(--space-2) 0 var(--space-2);-webkit-line-clamp:2;line-height:var(--leading-normal);-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.provider-badge,.status-badge,.assignee-badge{background:var(--surface-muted);color:var(--muted);padding:2px var(--space-2);border-radius:999px;font-size:11px}.unread-badge{background:var(--color-primary);color:#fff;start:var(--space-2);min-width:20px;height:20px;top:var(--space-2);border-radius:999px;justify-content:center;align-items:center;padding:0 4px;font-size:11px;font-weight:700;display:flex;position:absolute}.detail-panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-md);max-height:calc(100vh - var(--space-12) - var(--space-10) - var(--space-5) - var(--space-4) - var(--space-10));flex-direction:column;display:flex;overflow:hidden}.detail-panel.empty{justify-content:center;align-items:center}.detail-header{border-bottom:1px solid var(--line);padding:var(--space-4);justify-content:space-between;align-items:center;display:flex}.detail-header-info h2{font-size:var(--text-lg);margin:0 0 var(--space-1)}.detail-header-info p{color:var(--muted);font-size:var(--text-sm);margin:0}.detail-header-actions{align-items:center;gap:var(--space-2);display:flex}.status-select{background:var(--color-bg);border:1px solid var(--line);border-radius:var(--radius-sm);color:var(--text);font:inherit;font-size:var(--text-sm);min-height:32px;padding:0 var(--space-3)}.message-preview{padding:var(--space-4);flex:1;overflow-y:auto}.preview-notice{background:var(--color-info-bg);border-radius:var(--radius-sm);color:var(--color-info-text);align-items:center;gap:var(--space-1);margin-bottom:var(--space-4);padding:var(--space-3);text-align:center;flex-direction:column;display:flex}.preview-notice p{font-size:var(--text-sm);margin:0;font-weight:600}.preview-notice small{opacity:.8;font-size:11px}.preview-messages{gap:var(--space-3);flex-direction:column;display:flex}.message-bubble{background:var(--surface-muted);border-radius:var(--radius-md);max-width:80%;padding:var(--space-3) var(--space-4);position:relative}.message-bubble.inbound{background:var(--surface-muted);align-self:flex-start}.message-bubble.outbound{background:var(--color-primary);color:#fff;align-self:flex-end}.message-bubble p{margin:0}.message-time{color:var(--muted);margin-top:var(--space-2);font-size:11px}.message-bubble.outbound .message-time{color:#ffffffb3}.conversation-stats{border-top:1px solid var(--line);align-items:center;gap:var(--space-6);padding:var(--space-4);display:flex}.stat-item{gap:var(--space-1);flex-direction:column;display:flex}.stat-label{color:var(--muted);font-size:11px}.stat-value{font-weight:600}.stat-value.priority-urgent{color:var(--color-error)}.stat-value.priority-high{color:var(--color-warning)}.stat-value.priority-normal{color:var(--color-success)}.stat-value.priority-low{color:var(--muted)}.conversation-detail-panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-md);flex-direction:column;max-height:calc(100vh - 200px);display:flex;overflow:hidden}.detail-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:var(--space-3);padding:var(--space-4);background:var(--color-bg);display:flex}.detail-header-left{align-items:center;gap:var(--space-3);flex:1;min-width:0;display:flex}.detail-customer-info{gap:var(--space-2);flex-direction:column;min-width:0;display:flex}.detail-customer-name{align-items:baseline;gap:var(--space-2);flex-wrap:wrap;display:flex}.detail-customer-name strong{font-size:var(--text-lg);font-weight:var(--font-semibold)}.customer-name-fa{color:var(--muted);font-size:var(--text-sm)}.detail-badges{align-items:center;gap:var(--space-2);flex-wrap:wrap;display:flex}.provider-badge{background:var(--surface-muted);color:var(--text-muted);padding:4px var(--space-2);border-radius:999px;align-items:center;gap:4px;font-size:11px;display:flex}.status-badge{padding:4px var(--space-2);border-radius:999px;font-size:11px}.status-badge.status-new{background:var(--status-new-bg);color:var(--status-new-text)}.status-badge.status-open{background:var(--status-open-bg);color:var(--status-open-text)}.status-badge.status-waiting_staff,.status-badge.status-waiting_customer{background:var(--status-waiting-bg);color:var(--status-waiting-text)}.status-badge.status-closed{background:var(--status-closed-bg);color:var(--status-closed-text)}.assignee-badge{background:var(--color-info-bg);color:var(--color-info-text);padding:4px var(--space-2);border-radius:999px;align-items:center;gap:4px;font-size:11px;display:flex}.detail-header-actions{align-items:center;gap:var(--space-2);flex-shrink:0;display:flex}.dropdown{position:relative}.dropdown-menu{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-lg);min-width:180px;z-index:var(--z-dropdown);flex-direction:column;display:flex;position:absolute;top:calc(100% + 4px);left:0}[dir=rtl] .dropdown-menu{left:auto;right:0}.dropdown-menu button{color:var(--text);align-items:center;gap:var(--space-2);font:inherit;font-size:var(--text-sm);padding:var(--space-3) var(--space-4);text-align:start;background:0 0;border:0;width:100%;display:flex}.dropdown-menu button:hover{background:var(--color-bg)}.dropdown-menu button:first-child{border-radius:var(--radius-md) var(--radius-md) 0 0}.dropdown-menu button:last-child{border-radius:0 0 var(--radius-md) var(--radius-md)}.messages-timeline{padding:var(--space-4);gap:var(--space-4);flex-direction:column;flex:1;display:flex;overflow-y:auto}.message-item{display:flex}.message-item.inbound{justify-content:flex-start}.message-item.outbound{justify-content:flex-end}.message-bubble{background:var(--surface-muted);border-radius:var(--radius-lg);max-width:80%;padding:var(--space-3) var(--space-4)}.message-item.inbound .message-bubble{background:var(--surface-muted);border-bottom-start-radius:4px}.message-item.outbound 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h1{font-size:var(--text-xl);word-break:break-word;min-width:0}.header-actions{flex-wrap:wrap;justify-content:flex-end;width:100%}.profile-stats-bar{gap:var(--space-3);padding:var(--space-4);grid-template-columns:repeat(2,1fr);display:grid}.profile-stat{min-width:0}.tab-content{max-height:400px}.activity-preview{-webkit-line-clamp:2}.identity-row{padding:var(--space-3);grid-template-columns:auto 1fr}.identity-id{display:none}}@media (max-width:480px){.workspace{padding:var(--space-3)}.profile-stats-bar{gap:var(--space-2);grid-template-columns:1fr}.profile-stat{justify-content:flex-start;min-width:0}.header-avatar-info h1{font-size:var(--text-lg);text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.header-avatar .avatar{width:48px;height:48px;font-size:var(--text-lg)}.header-name-fa{font-size:var(--text-sm)}.tabs{padding:var(--space-2);overflow-x:auto}.tab{padding:0 var(--space-2);white-space:nowrap;min-height:32px;font-size:12px}.card{border-radius:var(--radius-md)}.card-header{padding:var(--space-3)}.card-header h2{font-size:var(--text-base)}.contact-info,.identities-list,.tags-list{padding:var(--space-3)}.info-row{gap:var(--space-2);grid-template-columns:24px 1fr}.activity-item{padding:var(--space-3);gap:var(--space-2);grid-template-columns:28px 1fr}.note-item{padding:var(--space-3)}.conversation-detail-panel .detail-header{gap:var(--space-2)}.conversation-detail-panel .detail-customer-name{flex-direction:column;align-items:flex-start}.conversation-detail-panel .detail-badges{gap:var(--space-1)}.conversation-detail-panel .message-bubble{max-width:95%;padding:var(--space-2) var(--space-3)}.conversation-detail-panel .reply-textarea{font-size:var(--text-sm)}.conversation-detail-panel .composer-actions{flex-direction:column;align-items:stretch}.conversation-detail-panel .button-primary{width:100%}}#__next{dir:rtl}html,body{min-width:320px;max-width:100%;overflow-x:hidden}img,svg{max-width:100%;height:auto}.payments-layout{gap:var(--space-5);grid-template-columns:minmax(0,1.2fr) minmax(320px,.8fr);display:grid}.payments-panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-md);flex-direction:column;max-height:calc(100vh - 240px);display:flex;overflow:hidden}.payments-list{flex-direction:column;display:flex;overflow-y:auto}.payment-row{border-bottom:1px solid var(--line);cursor:pointer;padding:var(--space-4);transition:background var(--transition-fast)}.payment-row:hover{background:var(--color-bg)}.payment-row.active{background:var(--color-primary-soft)}.payment-main{gap:var(--space-2);flex-direction:column;display:flex}.payment-header-row{justify-content:space-between;align-items:center;gap:var(--space-2);display:flex}.payment-customer{font-size:var(--text-base);font-weight:var(--font-semibold)}.payment-amount-row{align-items:center;gap:var(--space-3);display:flex}.payment-amount{font-size:var(--text-lg);font-weight:var(--font-bold);color:var(--color-primary)}.payment-method{color:var(--muted);font-size:var(--text-sm)}.payment-meta-row{align-items:center;gap:var(--space-3);display:flex}.payment-invoice{color:var(--muted);font-family:var(--font-mono);font-size:11px}.payment-date{color:var(--muted);font-size:var(--text-sm)}.payment-status-badge{padding:2px var(--space-2);white-space:nowrap;border-radius:999px;font-size:11px}.payment-pending{background:var(--payment-pending-bg);color:var(--payment-pending-text)}.payment-processing{background:var(--color-info-bg);color:var(--color-info-text)}.payment-paid{background:var(--payment-paid-bg);color:var(--payment-paid-text)}.payment-failed{background:var(--payment-failed-bg);color:var(--payment-failed-text)}.payment-refunded{background:var(--payment-refunded-bg);color:var(--payment-refunded-text)}.payment-cancelled{background:var(--color-surface-muted);color:var(--muted)}.payment-detail-panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-md);flex-direction:column;max-height:calc(100vh - 240px);display:flex;overflow:hidden}.payment-detail-panel.empty{justify-content:center;align-items:center}.payment-detail-header{border-bottom:1px solid var(--line);padding:var(--space-4);justify-content:space-between;align-items:center;display:flex}.payment-detail-header h2{font-size:var(--text-lg);font-weight:var(--font-semibold);margin:0}.payment-detail-content{padding:var(--space-5);gap:var(--space-5);flex-direction:column;flex:1;display:flex;overflow-y:auto}.payment-amount-section{background:var(--color-bg);border:1px solid var(--line);border-radius:var(--radius-lg);padding:var(--space-5);justify-content:space-between;align-items:center;display:flex}.payment-amount-display{gap:var(--space-2);flex-direction:column;display:flex}.amount-label{color:var(--muted);font-size:var(--text-sm)}.amount-value{font-size:var(--text-3xl);font-weight:var(--font-bold);color:var(--color-primary)}.payment-status-display{background:var(--payment-paid-bg);color:var(--payment-paid-text);font-size:var(--text-sm);font-weight:var(--font-semibold);padding:var(--space-2) var(--space-4);border-radius:999px;align-items:center}.payment-status-display.payment-pending{background:var(--payment-pending-bg);color:var(--payment-pending-text)}.payment-status-display.payment-failed{background:var(--payment-failed-bg);color:var(--payment-failed-text)}.payment-info-grid{gap:var(--space-4);grid-template-columns:repeat(2,1fr);display:grid}.payment-info-item{gap:var(--space-1);flex-direction:column;display:flex}.payment-info-item .info-label{color:var(--muted);font-size:var(--text-sm)}.payment-info-item .info-value{color:var(--text);font-size:var(--text-base);font-weight:var(--font-medium)}.payment-notes-section{background:var(--color-bg);border:1px solid var(--line);border-radius:var(--radius-md);padding:var(--space-4)}.notes-label{color:var(--muted);font-size:var(--text-sm);font-weight:var(--font-semibold);margin-bottom:var(--space-2);display:block}.notes-content{color:var(--text);font-size:var(--text-base);line-height:var(--leading-normal);white-space:pre-wrap;margin:0}.payment-internal-notes-section{background:var(--color-bg);border:1px solid var(--line);border-radius:var(--radius-md);padding:var(--space-4);gap:var(--space-4);flex-direction:column;display:flex}.payment-internal-notes-section .section-header{color:var(--color-primary-strong);align-items:center;gap:var(--space-2);font-size:var(--text-sm);font-weight:var(--font-semibold);display:flex}.payment-internal-notes-section .notes-list{gap:var(--space-3);flex-direction:column;display:flex}.payment-internal-notes-section .note-item{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);padding:var(--space-3) var(--space-4)}.payment-internal-notes-section .note-header{align-items:center;gap:var(--space-2);margin-bottom:var(--space-2);justify-content:space-between;display:flex}.payment-internal-notes-section .note-author{font-weight:var(--font-semibold);font-size:var(--text-sm);color:var(--color-primary)}.payment-internal-notes-section .note-date{color:var(--muted);font-size:11px}.payment-internal-notes-section .note-content{color:var(--text);font-size:var(--text-sm);line-height:var(--leading-relaxed);white-space:pre-wrap;word-break:break-word;margin:0}.payment-internal-notes-section .notes-empty-state{color:var(--muted);align-items:center;gap:var(--space-2);min-height:80px;padding:var(--space-4);text-align:center;flex-direction:column;justify-content:center;display:flex}.payment-internal-notes-section .notes-empty-state p{font-size:var(--text-sm);margin:0}.payment-internal-notes-section .add-note-form{border-top:1px solid var(--line);gap:var(--space-3);padding-top:var(--space-4);flex-direction:column;display:flex}.payment-internal-notes-section .note-textarea{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-md);color:var(--text);font:inherit;font-size:var(--text-sm);line-height:var(--leading-normal);min-height:80px;padding:var(--space-3);resize:vertical;width:100%}.payment-internal-notes-section .note-textarea:focus{outline:2px solid var(--color-primary);outline-offset:-1px}.payment-internal-notes-section .add-note-button{background:var(--color-primary);border-radius:var(--radius-md);color:#fff;cursor:pointer;font:inherit;font-size:var(--text-sm);font-weight:var(--font-semibold);align-items:center;gap:var(--space-2);min-height:36px;padding:0 var(--space-4);transition:background var(--transition-fast);border:0;justify-content:center;align-self:flex-end;display:inline-flex}.payment-internal-notes-section .add-note-button:hover:not(:disabled){background:var(--color-primary-strong)}.payment-internal-notes-section .add-note-button:disabled{opacity:.5;cursor:not-allowed}.payment-detail-actions{gap:var(--space-3);flex-wrap:wrap;display:flex}.text-warning{color:var(--color-warning)}.text-success{color:var(--color-success)}.text-error{color:var(--color-error)}.payment-history-section{gap:var(--space-3);flex-direction:column;display:flex}.history-label{color:var(--muted);font-size:var(--text-sm);font-weight:var(--font-semibold)}.history-timeline{gap:var(--space-3);flex-direction:column;display:flex}.history-timeline-row{align-items:flex-start;gap:var(--space-3);display:flex}.history-timeline-icon{flex-direction:column;flex-shrink:0;align-items:center;display:flex;position:relative}.history-icon-container{background:var(--color-bg);border:2px solid var(--line);color:var(--muted);z-index:1;border-radius:999px;justify-content:center;align-items:center;width:32px;height:32px;display:flex;position:relative}.history-icon-container.completed{background:var(--color-primary-soft);border-color:var(--color-primary);color:var(--color-primary-strong)}.history-icon-container.pending{background:var(--surface-muted);border-color:var(--line);color:var(--muted)}.history-timeline-line{background:var(--line);flex:1;width:2px;height:100%;min-height:24px;position:absolute;top:32px}.history-timeline-content{gap:var(--space-1);flex-direction:column;padding-top:4px;display:flex}.history-status{font-size:var(--text-sm);font-weight:var(--font-medium);color:var(--text)}.history-status.completed{color:var(--color-primary-strong)}.history-status.pending{color:var(--muted)}.history-timestamp{color:var(--muted);font-size:11px}@media (max-width:980px){.payments-layout{grid-template-columns:1fr}.payment-detail-panel{display:none}.payments-layout .payment-detail-panel:not(.empty){z-index:var(--z-modal);border-radius:0;max-height:100vh;display:flex;position:fixed;inset:0}.mobile-only{display:flex}}@media (max-width:720px){.payments-panel{max-height:calc(100vh - 320px)}.payment-row{padding:var(--space-3)}.payment-amount-section{align-items:flex-start;gap:var(--space-3);flex-direction:column}.payment-info-grid{gap:var(--space-3);grid-template-columns:1fr}.payment-detail-actions{flex-direction:column}.payment-detail-actions .button-primary,.payment-detail-actions .button-secondary{justify-content:center;width:100%}}@media (max-width:480px){.payment-amount{font-size:var(--text-xl)}.amount-value{font-size:var(--text-2xl)}.payment-detail-content,.payment-amount-section{padding:var(--space-4)}}.settings-section{margin-bottom:var(--space-6)}.settings-section-header{justify-content:space-between;align-items:center;gap:var(--space-3);margin-bottom:var(--space-4);display:flex}.settings-section-header h2{font-size:var(--text-xl);font-weight:var(--font-semibold);margin:0}.staff-profile-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);padding:var(--space-5)}.staff-profile-avatar{align-items:center;gap:var(--space-4);display:flex}.staff-profile-info{gap:var(--space-1);flex-direction:column;display:flex}.staff-profile-info strong{font-size:var(--text-lg)}.staff-profile-info span{color:var(--muted);font-size:var(--text-sm)}.staff-profile-meta{margin-top:var(--space-4);padding-top:var(--space-4);border-top:1px solid var(--line)}.meta-item{gap:var(--space-2);display:flex}.meta-label{color:var(--muted);font-size:var(--text-sm)}.meta-value{font-weight:var(--font-medium)}.role-badge{padding:2px var(--space-2);border-radius:999px;font-size:11px}.role-owner{color:#92400e;background:#fef3c7}.role-admin{color:#1e40af;background:#dbeafe}.role-agent{background:var(--color-primary-soft);color:var(--color-primary-strong)}.role-finance{color:#166534;background:#dcfce7}.role-readonly{background:var(--color-surface-muted);color:var(--muted)}.bot-config-grid{gap:var(--space-4);grid-template-columns:repeat(3,1fr);display:grid}.bot-config-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);gap:var(--space-4);padding:var(--space-4);transition:all 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